.hive_lite_support_client {
  padding: 6px 10px;
}

/* Loader */
.hive_lite_support_client_loader {
  display: none;
  align-items: center;
  justify-content: center;
  width: -webkit-fill-available;
  height: 300px;
}

.hive_lite_support_loader,
.hive_lite_support_loader:after {
  border-radius: 50%;
  width: 70px;
  height: 70px;
}

.hive_lite_support_loader {
  border-top: 8px solid #685be7;
  border-right: 8px solid #cecddf;
  border-bottom: 8px solid #cecddf;
  border-left: 8px solid #685be7;
  -webkit-transform: translateZ(0);
  -ms-transform: translateZ(0);
  transform: translateZ(0);
  -webkit-animation: load8 1.1s infinite linear;
  animation: load8 1.1s infinite linear;
}

@-webkit-keyframes load8 {
  0% {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  100% {
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}

@keyframes load8 {
  0% {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  100% {
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}

/* ==============
Tickets
=============== */

#hive_lite_support_client_tickets {
  display: none;
}

.hive_lite_support_client_tickets_header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #f3f3f3;
  padding: 0 0 17px 0;
}

.hive_lite_support_client_tickets_header h4 {
  color: #1d2635;
  margin: 0;
  font-size: 24px;
  line-height: 28px;
  font-weight: 600;
}

.hive_lite_support_client_tickets_header button.show_form {
  padding: 12px 25px;
  background-color: #685be7;
  color: #fff;
  font-size: 16px;
  border-radius: 30px;
  border: 0;
  outline: none;
  box-shadow: none;
  -webkit-appearance: none;
}

.hive_lite_support_client_tickets_empty {
  display: none;
  align-items: center;
  justify-content: center;
  height: 300px;
}

.hive_lite_support_client_tickets_items {
  margin-top: 30px;
}

.hive_lite_support_client_tickets_item {
  margin-top: 25px;
  border-radius: 10px;
  border: 1px solid #e2e2ef;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body {
  display: flex;
  align-items: flex-start;
  background: #ffffff;
  border-radius: 10px 10px 0 0;
  padding: 20px;
  gap: 20px;
  flex-wrap: wrap;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body
  img {
  width: 70px;
  height: 70px;
  border-radius: 50%;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body
  a {
  display: block;
  margin: 0;
  outline: none;
  text-decoration: none !important;
  font-size: 20px;
  font-weight: 600;
  line-height: 28px;
  color: #1d2635;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body
  a
  span {
  margin: 0 0 0 10px;
  font-size: 20px;
  color: #777d83;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body
  p {
  display: block;
  margin: 5px 0 0 0;
  font-size: 16px;
  line-height: 24px;
  color: #777d86;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_body
  .hive_lite_support_client_tickets_item_body_details {
  flex: 1;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_footer {
  border-top: 1px solid #e2e2ef;
  background: #fafbff;
  border-radius: 0 0 10px 10px;
  padding: 10px;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_footer
  ul {
  margin: 0;
  padding: 0;
  list-style: none;
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px 0;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_footer
  ul
  li {
  padding-right: 20px;
  margin-bottom: 0;
  display: flex;
  align-items: center;
  gap: 10px;
  position: relative;
  font-size: 16px;
  font-weight: 400;
  line-height: 24px;
  color: #777d86;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_footer
  ul
  li:not(:first-child) {
  padding-left: 20px;
}

.hive_lite_support_client_tickets_item
  .hive_lite_support_client_tickets_item_footer
  ul
  li:not(:first-child)::before {
  content: "";
  position: absolute;
  left: 0;
  height: 80%;
  width: 2px;
  top: 50%;
  /* IE 9 */
  -webkit-transform: translateY(-50%);
  /* Chrome, Safari, Opera */
  transform: translateY(-50%);
  background-color: rgba(0, 0, 0, 0.1);
}

/* ==============
Thread
=============== */

#hive_lite_support_client_thread {
  display: none;
}

.hive_lite_support_client_thread_header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #f3f3f3;
  padding: 0 0 17px 0;
}

.hive_lite_support_client_thread_header h4 {
  color: #1d2635;
  margin: 0;
  font-size: 24px;
  line-height: 28px;
  font-weight: 600;
}

.hive_lite_support_client_thread_header button.show_tickets {
  padding: 12px 25px;
  background-color: transparent;
  color: #685be7;
  font-size: 16px;
  border: 0;
  outline: none;
  box-shadow: none;
  -webkit-appearance: none;
}

.hive_lite_support_thread_reply_form {
  border-radius: 10px;
  border: 1px solid #e2e2ef;
  padding: 10px 30px 20px 30px;
  -webkit-box-shadow: 0 5px 8px -6px #ccc;
  -moz-box-shadow: 0 5px 8px -6px #ccc;
  box-shadow: 0 5px 8px -6px #ccc;
  background: #fff;
}

.hive_lite_support_client_thread_items {
  margin-top: 30px;
}

.hive_lite_support_client_thread_item {
  margin-top: 25px;
  border-radius: 10px;
  border: 1px solid #e2e2ef;
  background: #fff;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header {
  display: flex;
  align-items: center;
  background: #ffffff;
  border-radius: 10px 10px 0 0;
  padding: 20px 20px 5px 20px;
  gap: 20px;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header
  img {
  width: 50px;
  height: 50px;
  border-radius: 50%;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header_details {
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header_details
  a {
  display: block;
  margin: 0 0 5px 0;
  text-decoration: none !important;
  font-size: 20px;
  font-weight: 600;
  line-height: 28px;
  color: #1d2635;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header_details
  span.response_by {
  padding: 4px 10px;
  font-size: 15px;
  color: #fff;
  border-radius: 4px;
  background: #685be7;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_header_details
  span.response_at {
  padding: 4px 10px;
  font-size: 15px;
  color: #777d86;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_body
  p {
  padding: 0px 20px 20px 20px;
}

.hive_lite_support_client_thread_item
  .hive_lite_support_client_thread_item_body
  p {
  display: block;
  margin: 5px 0 0 0;
  font-size: 16px;
  line-height: 24px;
  color: #777d86;
}

/* ==============
Form
=============== */

#hive_lite_support_client_form {
  display: none;
}

.hive_lite_support_client_form_header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #f3f3f3;
  padding: 0 0 17px 0;
}

.hive_lite_support_client_form_header h4 {
  color: #1d2635;
  margin: 0;
  font-size: 24px;
  line-height: 28px;
  font-weight: 600;
}

.hive_lite_support_client_form_header button.show_tickets {
  padding: 12px 25px;
  background-color: transparent;
  color: #685be7;
  font-size: 16px;
  border: 0;
  outline: none;
  box-shadow: none;
  -webkit-appearance: none;
}

.hive_lite_support_client_form_body {
  margin-top: 15px;
}

.hive_lite_support_single_form_element {
  --hive_lite_support_field_bg_color: #e5eaf0;
  --hive_lite_support_field_bg_color_focus: #ffffff;
  --hive_lite_support_field_border_color: #d3e0f0;
  --hive_lite_support_field_border_color_focus: #d9d9db;
  --hive_lite_support_field_text_color: #43454b;
  --hive_lite_support_field_text_color_focus: #43454b;
  --hive_lite_support_field_radio_checked_bg_color: #787b83;
  --hive_lite_support_field_label_color: #2b2a2d;
  --hive_lite_support_field_padding_top_bottom: 10px;
  --hive_lite_support_field_padding_left_right: 12px;
  --hive_lite_support_field_text_size: 14px;
  --hive_lite_support_field_label_text_size: 16px;
}

.hive_lite_support_single_form_element {
  padding-top: 18px;
  word-break: break-all;
}

.hive_lite_support_single_form_element label {
  display: block;
  color: var(--hive_lite_support_field_label_color);
  font-size: var(--hive_lite_support_field_label_text_size);
  font-weight: 600;
  margin: 0 0 4px 0;
}

.hive_lite_support_single_form_element .hive_lite_support_element_field_main {
  flex: 1;
}

.hive_lite_support_single_form_element input[type="text"],
.hive_lite_support_single_form_element input[type="tel"],
.hive_lite_support_single_form_element input[type="email"],
.hive_lite_support_single_form_element input[type="url"],
.hive_lite_support_single_form_element input[type="password"],
.hive_lite_support_single_form_element input[type="number"],
.hive_lite_support_single_form_element input[type="time"],
.hive_lite_support_single_form_element input[type="date"],
.hive_lite_support_single_form_element input[type="datetime-local"],
.hive_lite_support_single_form_element textarea,
.hive_lite_support_single_form_element select {
  box-sizing: border-box;
  display: block;
  width: 100%;
  max-width: 100%;
  margin: 0;
  padding: var(--hive_lite_support_field_padding_top_bottom)
    var(--hive_lite_support_field_padding_left_right);
  font-size: var(--hive_lite_support_field_text_size);
  color: var(--hive_lite_support_field_text_color);
  background: var(--hive_lite_support_field_bg_color);
  border: 1px solid var(--hive_lite_support_field_border_color);
  border-radius: 5px;
  outline: none;
  box-shadow: none;
}

.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="text"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="tel"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="email"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="url"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="password"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="number"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="time"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="date"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  input[type="datetime-local"],
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  textarea,
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  select {
  border: 1px solid #f56c6c;
}

.hive_lite_support_single_form_element input[type="text"]:focus,
.hive_lite_support_single_form_element input[type="tel"]:focus,
.hive_lite_support_single_form_element input[type="email"]:focus,
.hive_lite_support_single_form_element input[type="url"]:focus,
.hive_lite_support_single_form_element input[type="password"]:focus,
.hive_lite_support_single_form_element input[type="number"]:focus,
.hive_lite_support_single_form_element input[type="time"]:focus,
.hive_lite_support_single_form_element input[type="date"]:focus,
.hive_lite_support_single_form_element input[type="datetime-local"]:focus,
.hive_lite_support_single_form_element textarea:focus,
.hive_lite_support_single_form_element select:focus {
  color: var(--hive_lite_support_field_text_color_focus);
  border: 1px solid var(--hive_lite_support_field_border_color_focus);
  background: var(--hive_lite_support_field_bg_color_focus);
  outline: none;
  box-shadow: none;
}

.hive_lite_support_single_form_element select {
  -webkit-appearance: none;
  -moz-appearance: none;
  background: var(--hive_lite_support_field_bg_color)
    url("../img/ticket_fields/select_arrow.svg") no-repeat;
  background-size: 10px;
  background-position-x: calc(100% - 20px);
  background-position-y: center;
}

.hive_lite_support_single_form_element select:focus {
  -webkit-appearance: none;
  -moz-appearance: none;
  background: var(--hive_lite_support_field_bg_color_focus)
    url("../img/ticket_fields/select_arrow.svg") no-repeat;
  background-size: 10px;
  background-position-x: calc(100% - 20px);
  background-position-y: center;
}

.hive_lite_support_single_form_element .checkbox_container,
.hive_lite_support_single_form_element .radio_container {
  display: flex;
  flex-direction: column;
  width: 100%;
  row-gap: 8px;
  column-gap: 0;
  justify-content: left;
}

.hive_lite_support_single_form_element .checkbox_container.left,
.hive_lite_support_single_form_element .radio_container.left {
  justify-content: left;
  align-items: start;
}

.hive_lite_support_single_form_element .checkbox_container.center,
.hive_lite_support_single_form_element .radio_container.center {
  justify-content: center;
  align-items: center;
}

.hive_lite_support_single_form_element .checkbox_container.right,
.hive_lite_support_single_form_element .radio_container.right {
  justify-content: right;
  align-items: end;
}

.hive_lite_support_single_form_element .checkbox_container.horizontal,
.hive_lite_support_single_form_element .radio_container.horizontal {
  flex-direction: row;
  column-gap: 20px;
  row-gap: 0;
}

.hive_lite_support_single_form_element .checkbox_item,
.hive_lite_support_single_form_element .radio_item {
  display: inline-block;
  position: relative;
  padding-left: 26px;
  cursor: pointer;
  margin: 0;
  font-size: var(--hive_lite_support_field_text_size);
  font-weight: 400;
  color: var(--hive_lite_support_field_text_color);
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}

.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  .checkbox_item,
.hive_lite_support_single_form_element.hive_lite_support_field_error_occurred
  .radio_item {
  color: #f56c6c;
}

.hive_lite_support_single_form_element .checkbox_item input[type="checkbox"],
.hive_lite_support_single_form_element .radio_item input[type="radio"] {
  position: absolute;
  opacity: 0;
  cursor: pointer;
  height: 0;
  width: 0;
}

.hive_lite_support_single_form_element .checkbox_item .checkmark,
.hive_lite_support_single_form_element .radio_item .checkmark {
  position: absolute;
  top: calc(50% - 16px / 2);
  left: 0;
  height: 16px;
  width: 16px;
  background: var(--hive_lite_support_field_bg_color);
  border: 1px solid var(--hive_lite_support_field_border_color);
  border-radius: 0;
}

.hive_lite_support_single_form_element .radio_item .checkmark {
  border-radius: 50%;
}

.hive_lite_support_single_form_element
  .checkbox_item
  input[type="checkbox"]:checked
  ~ .checkmark,
.hive_lite_support_single_form_element
  .radio_item
  input[type="radio"]:checked
  ~ .checkmark {
  background: var(--hive_lite_support_field_radio_checked_bg_color);
  border: 1px solid var(--hive_lite_support_field_radio_checked_bg_color);
}

.hive_lite_support_single_form_element
  .checkbox_item
  input[type="checkbox"]:checked
  ~ .checkmark {
  background: var(--hive_lite_support_field_radio_checked_bg_color)
    url("../img/ticket_fields/checkbox_tick_icon.svg") no-repeat;
  background-size: 10px;
  background-position-x: center;
  background-position-y: center;
}

.hive_lite_support_single_form_element
  .radio_item
  input[type="radio"]:checked
  ~ .checkmark {
  background: var(--hive_lite_support_field_radio_checked_bg_color)
    url("../img/ticket_fields/radio_tick_icon.svg") no-repeat;
  background-size: 6px;
  background-position-x: center;
  background-position-y: center;
}

.hive_lite_support_single_form_element .custom_btn_container {
  display: flex;
  gap: 7px;
}

.hive_lite_support_single_form_element .custom_btn_container button.reply {
  cursor: pointer;
  background: #685be7;
  color: #ffffff;
  border-radius: 4px;
  border: 2px solid #685be7;
  outline: none;
  font-weight: 400;
  line-height: 1.5;
  min-width: 120px;
  display: flex;
  justify-content: center;
  align-items: center;
}

.hive_lite_support_single_form_element
  .custom_btn_container
  button.reply_close {
  cursor: pointer;
  background: #ffffff;
  color: #685be7;
  border-radius: 4px;
  border: 2px solid #685be7;
  outline: none;
  font-weight: 400;
  line-height: 1.5;
  min-width: 120px;
  display: flex;
  justify-content: center;
  align-items: center;
}

.hive_lite_support_single_form_element
  .custom_btn_container
  button.reply
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  border-top: 3px solid #ffffff;
  width: 22px;
  height: 22px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite;
  /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}

.hive_lite_support_single_form_element
  .custom_btn_container
  button.reply_close
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgb(208, 207, 229);
  border-radius: 50%;
  border-top: 3px solid #685be7;
  width: 22px;
  height: 22px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite;
  /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}

.ticket_media_upload {
  margin-bottom: 18px;
  border: dashed 3px #1f8feb;
  background: #e5eaf0;
  border-radius: 14px;
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 15px;
  padding: 15px;
}

.btn-extra-style {
  height: 52px;
  width: 173px;
  display: flex;
  justify-content: center;
  align-items: center;
  font-size: 16px;
  border-radius: 10px;
}

svg.upload_svg {
  height: 30px;
  width: 30px;
  color: #1600e9;
}

.ticket_media_upload .upload_text {
  margin: 0;
  padding: 0;
  font-weight: 500;
  color: #1f8feb;
}

.reply_thraed_uploaded_files {
  padding: 0px 20px 20px 20px;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.button_file_item {
  display: flex;
  padding: 10px 20px;
  background: #e4f2fd;
  gap: 13px;
  align-items: center;
  justify-content: center;
  border-radius: 15px;
}

.reply_thraed_uploaded_files a {
  color: #1f8feb;
  text-decoration: none;
  font-size: 16px;
}

/* Safari */
@-webkit-keyframes hive_lite_support_spin_animation {
  0% {
    -webkit-transform: rotate(0deg);
  }

  100% {
    -webkit-transform: rotate(360deg);
  }
}

@keyframes hive_lite_support_spin_animation {
  0% {
    transform: rotate(0deg);
  }

  100% {
    transform: rotate(360deg);
  }
}


#customer_portal {
  padding: 50px 0px;
}

@media screen and (max-width: 767px) {
  .hive_lite_support_client_tickets_header button.show_form {
    font-size: 14px;
    padding: 10px 14px;
  }
  .hive_lite_support_client_tickets_header h4 {
      font-size: 22px;
  }
}

@media screen and (max-width: 480px) {
  
  .hive_lite_support_client_tickets_item .hive_lite_support_client_tickets_item_body .hive_lite_support_client_tickets_item_body_details {
      flex: auto;
  }
  
  .hive_lite_support_client_form_header button.show_tickets {
      padding: 8px 10px;
  }
  .hive_lite_support_client_form_header h4 {
      font-size: 18px;
  }
  .hive_lite_support_client_thread_header button.show_tickets {
      padding: 12px 12px;
  }
  .hive_lite_support_client_thread_header h4 {
      font-size: 20px;
  }
  
}